Each of our equipment will be checked and tested carefully before packaging.
We will inspect our customer.
The professional engineers can do the installation & training before you use it.
Package & Delivery
Exporting Package Standard.
Carton box with wooden case to avoid damage.
Detailed English manual, is easy to understand.
We will change the whole process of the deliver
|1. Are you a factory?|
|Yes, we are a manufacturer with nearly ten thousand square meters factory and one-stop service company integrating production, design and sales.|
|2. Can you provide design solutions?|
|Yes, we can provide design solutions for various catering projects, such as hotel kitchens, restaurants, bakeries, bars, etc. Please provide us planning area of your project.|
|3. How can I get a quick quote?|
|Please tell us the product list, seating number of the restaurant, the area of the kitchen and the menu.|
|4. How long is the warranty period?|
|One-year warranty. If there is any problem with the goods during the warranty period, please provide relevant evidence. We will send you relevant spare parts.|
|5. What is the packing of the goods?|
|Normally packing is a carton/wooden frame or wood case. If there are other requirements, please advise.|
|6.How long is the delivery time?|
|Generally 7~15 days, the actual situation depends on product items and quantity.|
|7.Can you provide customized product?|
|Some products can be customized, please inform us of your demand.|
|8. If the machine doesn't or I don't know how to operate?|
|We will provide product's instructions in advance. Besides, our professional technicians can answer your questions and provide an operation video if necessary.|
|9. How is the transportation?|
|According to the size of the products, quantity, and the customer's requirements, transporting products by express, by air, or by sea.|
|10. Can we arrange door-to-door service|
|Some countries and regions can arrange door-to-door service. Please provide your detailed address.|
|11. Can you help me to drop-shipping?|
|Yes, we will collect corresponding charge, specific charge detail please consult with us.|
|12. Whether the product is English panel and manual?|
|Yes, we will offer English version products normally.|
|13. Voltage and plug of the product?|
|Our company offer conventional plug and voltage, please advise us your demand when you ordering.|
|14. Payment term?|
|30% deposit before production, 70% deposit before delivery.|