Q1: How long is your Warranty?
A1: All our products come with a standard one-year warranty on vulnerable parts.
Q2: What is your payment method?
A2: T/T (30% deposit, 70% balance before shipment), And before shipment of L/C at sight.
Q3: What is your MOQ?
A3: Accept sample order or test order. General order :1*20GP or 40GP, 40HQ mixed container.
Q4: What are your Trade Terms?
A4: Full container, FOB Guangzhou. Less than full container, 10% price higher, EXW factory or send to your warehouse in Guangzhou.
Q5: Are you a trading company or a Factory?
A5: Yes, we are a manufacturer, our factory is located in BaiYun district, 20 minutes far from the airport. good quality products, best reasonable price, warm and Intimate service. All these are important for a buyer to find a reliable supplier in China!
Q6:How long is your lead time (What is your delivery time)?
A6: Full container: 30 -45days after receiving the deposit. LFC container: 7~25 days depending on quantity.
Q7: Do you offer samples available?
A7: Yes, we can provide a sample, but the cost of the sample is paid by the customer, if you feel satisfied and have the next mass production order, we can deduct the cost of the sample.
Q8: Do you accept OEM?
A8: Yes, we can help make and put your logo on the machine. If you want our UNIQUE logo, also ok.
Q9: What grade of stainless steel do you use on the machine?
A9: Normally we use SS201 for the machine's main body and front side. For some parts we use SS304.
Q10: How About Your Production Capacity?
A10: Don’t worry about our production capacity. We produce more than 6000 sets of various types of products every month.
Q11: Do You Provide Free Spare Parts?
A11: We offer 3% free spare parts for your every order. ]
Q12: What Documents You Can Offer?
A12: According to your request, we can offer:
C/O(certificate of origin)
FORM E/ FORM F/ FORM A/ FORM P/ FORM B/ FORM R/ FORM N
Embassy stamp (Fees paid by the buyer)
CIQ (Fees paid by the buyer)
Bill of Lading